Blue Cross Blue Shield - we are in-network with ALL commercial BCBS plans. We MAY be in-network with your BCBSNC plans purchased on the ACA/marketplace website

Aetna

Aetna State Health Plan - we are a CPP provider

United Healthcare

Optum

Optum VA Community Care - must have referral from VA

UMR

Cigna

MedCost / Contigo

***Please see individual provider’s bio for a list of in-network insurances

We will file out-of-network claims with your insurance provider except in the following situations:

We are NOT an in-network provider for any Medicare or Medicaid programs.

If you receive Social Security benefits or Social Security Disability benefits, we are NOT in-network with your health plans.

If we are out-of-network for your BCBS UNC Health Alliance or Blue Home plans that are frequently purchased on the ACA website.

We offer reasonable self-pay rates for persons without health insurance/mental health coverage. We will also provide Super Bills to clients so they may submit to their insurance company for possible reimbursement for psychotherapy services.

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit the CMS website or call 800-985-3059.